Privacy Policy

1. Introduction

At WireQ, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chat-powered wireframing service. Please read this policy carefully.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password (encrypted)
• Payment Information: Processed securely through Stripe; we do not store card details
• Chat Prompts: The descriptions you provide to generate wireframes
• Generated Content: Wireframes and mockups you create

2.2 Automatically Collected

• Device and browser information
• IP address and approximate location
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide and improve the WireQ service
• Process your wireframe generation requests
• Manage your account and subscriptions
• Send service-related communications
• Analyze usage to improve our AI models and templates
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. AI and Your Data

We use third-party AI providers (such as OpenAI, Anthropic) to process your prompts. These providers have their own privacy policies and data handling practices. We recommend reviewing their policies as well.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Cloud hosting, payment processing, analytics
• AI Partners: To process wireframe generation requests
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

6. Data Security

We implement industry-standard security measures including:

• Encryption in transit (TLS) and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee access restrictions and training

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time. Some data may be retained for legal compliance or legitimate business purposes.

8. Your Rights

Depending on your location, you may have rights to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Delete your personal data
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, please contact us at contact@qeek.ai or through your account settings.

9. Cookies

We use cookies and similar technologies for:

• Essential: Authentication and security
• Functional: Remembering preferences (theme, settings)
• Analytics: Understanding usage patterns

You can manage cookie preferences through your browser settings.

10. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses where required.

11. Children's Privacy

WireQ is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.